Your N365 account comes with different type of security measures that protect all your transactions, as well as additional in-app features for extra peace of mind.
By law, your money is protected by regulated banks. We keep your money in these accounts until you pay it out
We work round the clock to keep your account and money protected from even the most sophisticated fraud.
Your N365 account comes with three-tier security measures that protect all your transactions, as well as additional in-app features for extra peace of mind.
Pair your account to one smartphone at a time, ensuring that only you have access to your money
Log in within seconds using a secure password—or via fingerprint identification and face recognition—and manage your bank account on-the-go.
Benefit from extra security against fraud, thanks to advanced 3D Secure (3DS)—an additional authentication step that protects your online purchases.
With this innovative feature, you can blur your account balance with the swipe of your finger—great for using the N365 app in public.
Control your card’s setting wherever you are, right from the N365 app. Adjust your cash withdrawals and spending limits, and set restrictions on transactions made online or abroad. Reset your PIN, lock your card to prevent any unauthorized access if you misplace it, and even unlock it again if it turns up.
If you think your account’s security has been compromised, inform us immediately by reaching out to N365 Customer Service. Send us a message, or speak to one of our service agents via the chat in your N365 app—we take fraudulent activity very seriously and are on-hand to provide assistance.
Alternatively, if you have any questions or want to learn more about security at N365, you can find more information in our N365 Support Center.
With real-time push notifications on all account activity, stay up-to-date with all your incoming and outgoing payments, and always know what’s happening with your account.
We use two factor authentication to protect your account and transactions. That means you - and only you - can get to your money.
We run regular vulnerability scans and use independent auditors for internal and external penetration tests and other security scans.
We’re committed to keeping your personal data safe, and we’re transparent in how we collect, process and store it.
We run a bug bounty program through BugCrowd. If you have found a security vulnerability, please report it to us.
Phishing is a very simple form of online fraud where scammers seek to convince you to hand over your personal details by posing as a legitimate and trusted company, usually by email.
We keep your card details safe, flag suspicious transactions, and ask for extra verification to protect you. Our cards are 3D Secure and our contactless card limits help fight fraud